Terms of Service

Last updated: January 1, 2026

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and PCE Source, LLC ("Company," "we," "us," or "our") concerning your access to and use of our website and services.

By accessing our website or purchasing our products and services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our website or use our services.

1. Definitions

For the purposes of these Terms:

  • "Products" means any telecommunications equipment, hardware, or goods sold by the Company.
  • "Services" means any services provided by the Company, including equipment integration and logistics.
  • "Order" means a request to purchase Products or Services submitted by the Customer.
  • "Website" means the website located at pcesource.net and any subdomains.
  • "Content" means text, graphics, images, and other material appearing on the Website.

2. Products and Services

2.1 Product Descriptions

We attempt to describe our Products as accurately as possible. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, reliable, current, or error-free.

2.2 Product Availability

All Products are subject to availability. We reserve the right to limit quantities and discontinue any product at any time without notice.

2.3 Pricing

Prices for Products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time. Prices quoted are exclusive of applicable taxes, shipping, and handling charges unless otherwise stated.

2.4 Orders

We reserve the right to refuse any order for any reason. We may require additional verification or information before accepting an order. Your order is not confirmed until we accept it and ship the Products.

3. Payment Terms

3.1 Payment Methods

We accept payment methods as disclosed during the ordering process. You agree to pay all charges incurred at the prices in effect when the charge is incurred.

3.2 Credit Terms

Credit terms, if extended, are subject to credit approval. We reserve the right to require prepayment or other security at any time.

3.3 Taxes

You are responsible for all taxes associated with your purchase, including sales tax, use tax, and customs duties as applicable.

4. Shipping and Delivery

4.1 Shipping

Shipping times and costs are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

4.2 Delivery

Risk of loss and title for Products pass to you upon delivery to the shipping carrier. You are responsible for inspecting Products upon receipt and reporting any damage or discrepancies.

4.3 Shipping Restrictions

We only ship to locations within the United States unless otherwise agreed in writing. Certain Products may have additional shipping restrictions due to regulatory requirements.

5. Returns and Warranties

5.1 Return Policy

Products may be returned within 30 days of delivery, subject to the following conditions:

  • Products must be in original condition and packaging
  • Products must not have been installed or used
  • Return authorization must be obtained before returning Products
  • Customer is responsible for return shipping costs unless the return is due to our error

5.2 Limited Warranty

We warrant that Products will be free from defects in materials and workmanship under normal use for the warranty period specified by the manufacturer. This warranty is in lieu of all other warranties, express or implied.

5.3 Warranty Exclusions

This warranty does not cover:

  • Damage caused by accident, misuse, abuse, or improper installation
  • Products modified or repaired by anyone other than the Company or authorized service providers
  • Normal wear and tear
  • Products used in a manner not consistent with the intended use

6. Limitation of Liability

6.1 Disclaimer of Warranties

THE PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

6.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OR INABILITY TO USE THE PRODUCTS OR SERVICES.

6.3 Maximum Liability

Our total liability for any claim arising from these Terms or your use of our Products or Services shall not exceed the amount paid by you for the specific Product or Service giving rise to the claim.

7. Indemnification

You agree to indemnify, defend, and hold harmless PCE Source, LLC and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms
  • Your use of the Products or Services
  • Your violation of any rights of a third party
  • Any claim that your use of the Products caused damage to a third party

8. Intellectual Property

8.1 Company Property

The Website and its Content, including text, graphics, logos, and images, are the property of PCE Source, LLC or its licensors and are protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works without our prior written consent.

8.2 Trademarks

"PCE Source" and other trademarks, logos, and service marks displayed on the Website are our registered or unregistered trademarks. You may not use these marks without our prior written consent.

9. User Conduct

You agree not to:

  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorized access to any portion of the Website
  • Interfere with the proper working of the Website
  • Use any automated system to access the Website
  • Transmit any viruses, malware, or other harmful code
  • Collect information about other users without their consent
  • Impersonate any person or entity

10. Privacy

Your use of the Website and our Products and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

11.2 Arbitration

Any dispute arising from these Terms shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall be held in Charlottesville, Virginia.

11.3 Class Action Waiver

You agree not to bring or participate in any class action, class arbitration, or representative action against the Company. Any arbitration or legal proceeding shall be solely between you and the Company.

12. Termination

We may terminate or suspend these Terms and your access to the Website at any time, with or without cause, with or without notice. Upon termination, your right to use the Website will immediately cease.

13. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, pandemic, government action, natural disaster, or failure of telecommunications networks.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and the Company regarding your use of the Website and our Products and Services.

16. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

17. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of that term or condition or any other term or condition.

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Website with an updated "Last updated" date. Your continued use of the Website after changes constitutes acceptance of the revised Terms.

19. Contact Information

For questions about these Terms, please contact:

PCE Source, LLC
211 INDUSTRIAL DR
Ruckersville, VA 22968
Email: help@pcesource.net
Phone: +1 (207) 408-8927